Privacy Policy
Effective Date: March 2025
Website: https://theashezgroup.com
Company Name: The Ashez Group
At The Ashez Group, we are committed to protecting your privacy and the confidentiality of your personal and health-related information. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website or use our medical billing services.
Information We Collect
We may collect the following types of information:
a. Personal Information:
Name
Email address
Phone number
Mailing address
b. Technical Data:
IP address
Browser type and version
Device type
Cookies and usage data
How We Use Your Information
We use the information we collect to:
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Provide accurate and efficient medical billing services
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Communicate with healthcare providers and insurance companies
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Comply with legal and regulatory requirements (e.g., HIPAA)
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Improve our services and website functionality
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Respond to inquiries and customer service requests
Data Sharing and Disclosure
We do not sell or rent your personal or health information. We may share your data only in the following cases:
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With authorized healthcare providers or insurers for billing purposes
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With trusted third-party service providers under confidentiality agreements
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When required by law, such as to comply with a subpoena or legal process
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To protect the rights, property, or safety of The Ashez Group, our clients, or others
SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Types of SMS Communications:
If you have consented to receive text messages from The Ashez Group, you may receive messages related to the following (provide specific examples):
Appointment reminders
Follow-up messages
Billing inquiries
Promotions or offers (if applicable) {If you see the customer selected a conversational use case, do not add this reference to your email thread, instead, make sure the customer adds the matching use cases to this portion of the Terms info}.
Example: “Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from (Brand Name) at any time.”
Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to [X] SMS messages per week related to your [appointments/billing, etc.].
Example:
“Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”
Potential Fees for SMS Messaging:
Opt-In Method:
You may opt-in to receive SMS messages from The Ashez Group in the following ways (This is an example. Please include the method used.)
- Verbally, during a conversation
- By submitting an online form
- By filling out a paper form
Opt-Out Method:
Help:
If you are experiencing any issues, you can reply with the keyword HELP to 703-991-1766 for assistance.
Additional Options:
- If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
Standard Messaging Disclosures:
- Message and data rates may apply.
- You can opt out at any time by texting “STOP.”
- For assistance, text “HELP” or visit our [Privacy Policy] and [Terms and Conditions] pages.
- Message frequency may vary
If a customer uses a contact form on the website to collect consent, incorporate a checkbox with the following statement:
“By checking this box, you agree to receive SMS messages from (company name) related to (SMS Use Case). You may reply STOP to opt out at any time. Reply to HELP to (phone number) for assistance. Messages and data rates may apply. Message frequency will vary. Learn more on our privacy policy page and Terms & Conditions. “
Data Security
We implement appropriate technical and organizational safeguards to protect your data, including:
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Encryption of sensitive data
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Secure servers and restricted access
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Regular security audits and staff training
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Compliance with HIPAA and applicable data protection laws
Your Rights
Depending on your location and applicable laws, you may have the right to:
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Access, correct, or delete your personal or health data
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Restrict or object to certain types of data processing
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Request a copy of your information in a portable format
To exercise your rights, please contact us at info@theashezgroup.com.
Cookies and Tracking Technologies
Third-Party Links
Changes to This Privacy Policy
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
The Ashez Group
Email: info@theashezgroup.com
Website: https://theashezgroup.com
